Q:Why is my packet still not arrivre??
A: Dear customer, I understand your anxious mood, please contact us, we will check the [logistics records] for you.In addition, please inform our customer service staff to extend the delivery period for you.
Q: There is a problem ,I have to open the dispute!!
A: I am very sorry that there has been a problem in the transaction, but please tell us in time what the problem is, whether it is product quality or logistics problems. We will provide you with an effective solution.
Please understand that as a seller, we cannot control the behavior of the logistics company on one hand, nor can we contact the customs of the buyer country. We will cooperate fully, but please do not open a dispute immediately after the problem occurs.
A:The price of our products does not include any taxes. We will generally declare 30% of the total price of the goods or below $20. If you have special needs, please let us know.
If customs interception,please contact us and we will provide you with [commercial invoices]. Generally,the customs will pass the goods after receiving the information.
1. If you are not satisfied with your purchase, you want to exchange the item or get your money back,pls contact us to slove any questions.thank you
2. The buyer must contact us within 2 days of delivery if wish to exchange defective or incorrectly shipped items.
Customer satisfaction is very important to us!
If you are satisfied with the items you ordered, please leave 5 stars feedback!
If you are not satisfied with the items you ordered, please contact us before leaving negative feedback. We can work together to resolve Any problems!
Please feel free to contact us! Any questions, We will get back to you within 24-48 hours! Thank you for visiting!